Privacy policy

Care for Seniors respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information you give us

When you send a care request, a caregiver application, or a contact message, we collect the details you choose to share, such as:

• Your name, phone number, email address, and city or location
• The type of care you are looking for, a preferred start date, and how you would like to be contacted
• Anything you write in a message, including a description of your loved one's needs
• For caregiver applicants: experience, availability, qualifications, and a short introduction

Please do not send detailed medical records, Social Security numbers, or payment information through the website.

How we use it

• To contact you about your request, application, or message
• To understand your needs and discuss care and insurance options with you
• To review caregiver applications and arrange interviews
• To keep the website secure and prevent spam or abuse

We do not sell your personal information, and we do not use it for third-party advertising.

Who can see it

Submissions are stored privately and can be viewed only by authorized Care for Seniors staff. Caregiver applications are never published or shown to other visitors. We use trusted service providers to host the website, store data securely, and deliver email notifications to our team. They may process your information only to provide those services to us. We may also disclose information when required by law.

How long we keep it

We keep submissions only as long as needed to respond to you, provide services, meet legal obligations, and keep accurate business records. You can ask us to delete your information at any time.

Website visit statistics

To understand which pages help families, we count page visits without cookies. We record the page, the referring website, the type of device and browser, and an approximate country. We do not store your IP address. Visits are grouped using a code that changes every day, so we cannot follow you from one day to the next. If your browser sends a Global Privacy Control or Do Not Track signal, your visits are not counted.

Security

We use encrypted connections, access controls, and restricted staff accounts to protect your information. No method of transmission or storage is completely secure, but we work to protect what you share with us.

Your choices

You can ask to see, correct, or delete the information you sent us, or ask us to stop contacting you. Call us at +1 (804) 410-5578 and we will help.

Children

This website is intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we will post the updated version on this page with a new date.